This customer is from Sabah, the longest distant communication ever. The whole communication was through phone and email. He provide me with the rings measurement and a photo of the design. I have quote two material as well as the artworks before getting his approval. Then the deal got stuck a bit due to my delivery of Dawn and something just happen that she need to stay in NICU for about a week in Hospital Selayang. I really appreciate his consideration.
The photo of the finished rings was email to him before the delivery. Of cause clearance of balance must be done before posting. There is one problem that still yet to be solve, which is the ring are too small for them due to the measurement was not accurate. From this case, I will have to insist the customers to go to their local jewelry retailers to confirm the measurement prior making order from me.
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